FREQUENTLY ASKED QUESTIONS

Q. What colours do the shutters come in?

A. The Roller Shutters come in a wide range of colours. To view our colour chart please click here.

Q. Will the colours fade or peel?

A. No they will not fade or discolour as our shutters go through a 3 stage paint process, which includes 1. Pretreatment 2. A base Coat 3. A clear coat lacquer.

Q. How long will it take when I place my order?

A. We can have your custom made Roller Shutters installed within 5-10 working days. Security Screens and Grilles can be installed sooner.

Q. What is the measuring service?

A. To ensure your new roller shutter will satisfy all your requirements and will give you years of reliable operation, we will visit your property to get detailed measurements. For more information please click here.

Q. Do I need to be home for Installation?

A. Yes you will as our fully qualified technicians need to access the inside of your house to fit the controllers or window shutter winders.

Q. Do you have the specifications for your products?

A. All Technical Specifications, Drawings and Instructions for Use are available to download. To view these please click here.

Q. What guarantee do you offer?

A. We offer a full 5 Year warranty on all Automatic Roller Shutters. Manual Roller shutters come with a 2 year warranty.

Q. What maintenance service do you offer?

A. We offer a 24hr call out service for maintenance and repair. For more information click here.

Q. What about the quality?

A. All of our roller shutters are made from premium marine grade aluminium. We use a European made motor called SIMU which is a 240 Volt DC motor. With all our motors we provide you with a full 5 year warranty.

Q. How much experience do your installers have?

A. We only use fully trained and highly professional technicans with a minimum of 10 years experience in the Industry.

Q. Installing motorised shutters?

A. Unlike other companies, when we fit our roller shutters we have our licensed electrician hard wire the motor into your mains power box. Generally, this will be done in just over 1 hour.

Q. How do we make payment?

A. We accept all methods of payment. Cash, Cheque, Credit Card (Visa and Mastercard) and EFT (Electronic Funds Transfer).